Please excuse, that we currently only ship into EU countries.

In Short

  • Shipping on us! For all orders above 70USD.

  • Your order will be shipped directly by our supplier from Europe.

  • The delivery times vary per country. It will take a few days to produce your order (see When will my order arrive? below) and then we’ll ship it immediately, Cheetah fast.

  • All prices include VAT (value-added tax).

  • Custom Duties: For some countries, customs duties may be subjected to your order. As a small shop, we have no influence on that and they need to be paid by you. Should you need to pay customs, send us a photo of the recipe and we’ll give you 10% off your next order :)

  • Questions? Write to us at mail@clothandcreatures.com


 

When will my order arrive?

There are two things that happen after you place your order:

  1. We print/embroider your product, this takes about 2-7 business days

  2. We ship it, it takes about 4 business days depending on where you live

During the current and changing Covid-19 measures, we sadly can't guarantee these times.

 

While we are trying to process everything as fast as we can, these estimates are always depending on how many orders we have to fulfil.

While we are learning, in the future we will also be able to pre-produce shirts and stock them for faster shipping :)

 

How can I return my order?

We accept returns on all products within 14 days of receiving your order, and as long as the item and packaging are returned in the best condition.

Please mind that we don’t pay for the return. To keep the impact on our planet as small as possible, make sure to ask about size, quality, or any questions before you place your order.

 

  1. Write to us at mail@clothandcreatures.com, and include a picture and a reason for the return – so we can learn and avoid future returns

  2. Wait for our answer to your email, for further steps

  3. After consultation with us, you can return the product

  4. Depending, we’ll refund, or send a replacement